Initial Matter Assessment: Review of the concern, available evidence, employment documentation, previous actions and applicable procedural requirements.
Performance, Discipline, Grievance and Termination Management
Experienced management of formal employee matters from initial assessment and documentation through to compliant resolution.
Manage sensitive employee matters through clear processes
Protect employees and the business through consistent handling
About This Service
Performance, Discipline, Grievance and Termination Management forms part of Ryoss’ broader Managed HR Services solution. Our experienced consultants manage formal employee matters through structured, jurisdiction-specific processes that support fairness, consistency and compliance. Ryoss coordinates the required documentation, meetings, communications, approvals and records while keeping leadership informed throughout each case.
What's Included
Performance Management: Coordination of performance discussions, improvement plans, review periods, manager guidance and outcome documentation.
Disciplinary Process Management: Management of notices, employee responses, meetings, evidence, decisions and disciplinary records.
Grievance Management: Structured receipt, assessment, investigation, escalation and resolution of employee complaints and grievances.
Investigation Coordination: Planning and administration of workplace investigations, interviews, records and findings where required.
Termination Process Management: Coordination of termination requirements, procedural steps, approvals, employee communications and supporting documentation.
Case Records & Governance Reporting: Maintenance of confidential case files, decision records, action tracking and agreed leadership reporting.
Typical Use Cases
Addressing Poor Performance
An employee is not meeting expectations and managers need a structured process that is fair, documented and compliant.
Managing Misconduct
A workplace conduct issue requires formal assessment, investigation or disciplinary action.
Responding to a Grievance
An employee has raised a complaint and the organisation needs an independent, consistent and well-documented process.
Supporting Inexperienced Managers
Managers require experienced HR support to conduct difficult conversations and follow the correct procedures.
Considering Termination
The organisation is assessing whether employment should be terminated and requires the process to be carefully managed.
Handling a High-Risk Employee Matter
A sensitive issue presents potential legal, financial, employee-relations or reputational risk to the business.
Step-by-Step Engagement Process
Matter Intake & Risk Assessment
We review the concern, available documentation, employment history and immediate risks before recommending the appropriate process.
Process & Documentation Planning
Ryoss establishes the required steps, responsibilities, communications, meetings, evidence and approval pathway.
Employee Process Management
We coordinate the relevant performance, disciplinary, grievance, investigation or termination activities with the authorised stakeholders.
Decision & Outcome Support
Ryoss supports the organisation in assessing the information, documenting the decision and communicating the outcome appropriately.
Closure & Record Management
We complete the case records, confirm outstanding actions and provide appropriate recommendations to reduce future risk.
Let's build the right solution for you.
Tell us what your business needs help with, whether it's a quick idea or a detailed brief. Our team will work on a tailored solution and reach out right away.