24 services

IT & Hardware

Hardware procurement, secure configuration, ongoing support, and infrastructure solutions from individual workstations to backup power and redundant connectivity.

Why Ryoss

Sourced, secured, supported locally.

Outfitting and supporting an offshore office shouldn't mean flying in IT staff or hoping someone finds a local vendor. Ryoss handles hardware procurement, secure configuration, and ongoing support, from individual workstations to backup power and connectivity. We source, set up, and maintain the tech infrastructure your team needs to work reliably. No more ad hoc fixes or security gaps. Just equipment and support that actually work.

Available Services

Choose What You Need

Equipment Lease - IT Hardware

Equip your offshore team with high-quality laptops, monitors, and peripherals through our managed leasing service, including preconfiguration, delivery, and asset tracking.

Equipment Procurement - IT Hardware

We source, configure, and deliver IT hardware to your offshore team from vetted local vendors, handling the entire procurement process from selection to handover.

Hardware Configuration & Setup

We provide complete hardware configuration and setup services to ensure your offshore team receives ready-to-use, fully provisioned equipment with security policies applied.

UPS / Backup Power Solutions

We provide custom-tailored UPS and backup power systems to keep your offshore workforce online during blackouts, brownouts, or grid instability.

Email & Collaboration Suite

We provide setup and ongoing management of email and collaboration environments for offshore teams, using Microsoft 365 or Google Workspace under your brand or a Ryoss-managed domain.

Core System Setup

We configure and implement core operational systems including HRIS, CRM, and payroll platforms for your offshore workforce, ensuring local compliance and seamless integration.

Domestic IT Support

We provide responsive 24/7 remote IT support for your offshore staff, covering day-to-day technical issues with guaranteed SLA response times.

Asset Lifecycle, Warranty and Recovery Management

Tracking, repair, warranty, replacement, recovery, storage, redeployment and end-of-life coordination across issued equipment.

Configuration, Security and User-Ready Setup

Preparation of devices with approved software, security controls, user settings and role-specific configurations before deployment.

Connectivity, Redundancy and Backup Power

Primary and backup connectivity, failover and power-continuity solutions designed for offices and remote-working environments.

Delivery, Deployment and Workforce Coordination

Managed delivery to offices or individual employees, including scheduling, handover, testing and onboarding coordination.

Device Configuration, Security and Access Management

Configuration and ongoing control of devices, applications, user access, security settings and required technical safeguards.

E-Invoicing and Tax System Integration

Coordination of required connections between POS, accounting, invoicing and government tax-reporting platforms.

Hardware, Enterprise IT and Technical Support

Procurement or leasing of enterprise-grade hardware, supported by configuration, deployment, asset management, secure infrastructure and Level 1 and Level 2 technical assistance.

Infrastructure and Compliance Requirements Assessment

Assessment of your workforce, systems, locations and security requirements to design an appropriate office or remote-working environment.

Leasing and Flexible Equipment Options

Purchase, leasing and other agreed commercial options aligned with the client’s budget, workforce size and required deployment period.

Level 1 and Level 2 IT Support

Responsive remote and local support covering user issues, device troubleshooting, access, applications and technical escalation.

Level 1, Level 2 and White-Label IT Support

Technical support delivered directly or through a white-labelled service desk and ticketing portal for the client’s workforce or customers.

Multi-Brand Equipment Procurement and Local Sourcing

Sourcing of business-grade laptops, desktops, monitors, peripherals and accessories across a wide range of manufacturers and specifications.

Office IT Infrastructure Design and Deployment

Design, setup and deployment of workstations, networks, equipment and supporting infrastructure within client-sourced or Ryoss-sourced offices.

POS Requirements and Compliance Assessment

Assessment of the registration, invoicing, reporting and system requirements applying to your business, activities and operating locations.

Receipt, Invoice and Recordkeeping Configuration

Support ensuring receipts, invoices, transaction records and storage processes meet applicable local requirements.

Registration, Approval and Permit Applications

Preparation and management of required POS, invoicing, tax-system and related government applications or approvals.

Secure Remote Workstation and WFH Packages

Customised hardware, connectivity and equipment packages configured for remote employees and the requirements of their roles.

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Other Service Categories

Incorporation & Compliance

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Recruitment & Placement

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HR Services

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Finance & Accounting

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